Unless otherwise specified below, providing your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This only applies insofar as no other indication is made in the subsequent processing operations. “Personal data” means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our web pages without providing any personal information.
On every access to our website, usage data is transmitted to us or our web hosting / IT service provider by your internet browser and stored in protocol data (so‑called server log files). The stored data includes, for example, the name of the accessed page, date and time of access, IP address, the amount of data transferred and the requesting provider. Processing is based on Article 6(1)(f) GDPR from our overriding legitimate interest in ensuring the trouble‑free operation of our website and in improving our offerings.
Contact
Data Protection Officer
Contact us upon request. You can find the contact details of the data controller in our legal notice (Impressum).
You can reach our Data Protection Officer directly at: PROLIANCE GmbH / datenschutzexperte.de Data Protection Officer
Leopoldstr. 21
80802 Munich
Initiated Customer Contact by Email
If you proactively contact us by email, we collect your personal data (name, email address, message text) only to the extent you provide them. Data processing serves to handle and respond to your contact request.
If the contact serves the implementation of pre‑contractual measures (e.g. advice when interested in purchase, preparation of offer) or pertains to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is based on Article 6(1)(f) GDPR from our overriding legitimate interest in handling and responding to your request. In such case you have the right, for reasons arising from your particular situation, to object at any time to that processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We use your email address only to handle your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not consented to further processing and use.
Collection and Processing When Using the Contact Form
When using the contact form we collect your personal data (name, email address, message text) only to the extent you provide them. Data processing serves the purpose of establishing contact.
If the contact serves pre‑contractual measures (e.g. advice in case of purchase interest, preparation of an offer) or relates to an already concluded contract between you and us, this data processing is carried out on the basis of Article 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is based on Article 6(1)(f) GDPR from our overriding legitimate interest in handling and responding to your request. In such case you have the right, for reasons arising from your particular situation, to object at any time to that processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We use your email address only to handle your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not consented to further processing and use.
Orders
Customer Account
When opening a customer account we collect your personal data to the extent indicated there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Article 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before its revocation. Your account will then be deleted.
Collection, Processing and Disclosure of Personal Data in Orders
When ordering, we collect and process your personal data only insofar as this is necessary for fulfilling and handling your order as well as processing your inquiries. Providing the data is required for concluding the contract. Failure to provide the data means that no contract can be concluded. Processing is based on Article 6(1)(b) GDPR and is necessary to perform a contract with you.
Disclosure of your data occurs, for example, to the delivery companies and dropshipping providers you chose, payment service providers, service providers for order processing, and IT service providers. In all cases we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
Advertising
Data Collection When Posting a Comment
When commenting on an article or post, we collect your personal data (name, email address, comment text) only to the extent you provide them. Processing serves the purpose of enabling and displaying comments. By submitting the comment you consent to the processing of the data transmitted.
Processing is based on Article 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before its revocation. Your personal data are then deleted.
When your comment is published, the name you provided and the email address you submitted will be published.
Shopauskunft Customer Review
We use on our website the review tool “shopauskunft.de” of Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig; “Shopauskunft”).
After your order we may ask you to rate and comment your purchase from us. For this purpose we will contact you by email, using the technical system “Legally Secure Review Request (RBA)”. In doing so, we process the data of your order (order number/invoice number, purchase amount and shipping costs) as well as your email address.
Processing is based on Article 6(1)(a) GDPR with your consent, provided you have expressly agreed to the disclosure of your data and to receive the review request.
You can revoke your consent at any time using the corresponding link in the email or by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before its revocation.
More information on data protection when using Shopauskunft can be found at: https://www.shopauskunft.de/datenschutz.
Shopauskunft Widget
On our website the Shopauskunft widget is embedded. This serves to display the number and results of the customer reviews we have received so far via Shopauskunft and thereby to advertise.
To display the widget it is technically necessary for usage data to be transmitted by your internet browser to Shopauskunft’s server and stored in protocol data (so‑called server log files) for 7 days. The stored data include the name and URL of the requested file, date and time of access, the IP address of the requesting computer, the website from which the access originated (referrer URL), the browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.
Processing is based on Article 6(1)(f) GDPR from our overriding legitimate interest in promoting our offerings by showing already received customer reviews. These data are not stored together with other personal data.
Use of Your Personal Data for Sending Postal Advertising
We use your personal data (name, address), which we have obtained in the course of selling a good or service, to send you postal advertising unless you have objected to this use. Providing this data is required to conclude the contract. Failure to provide it means no contract can be concluded.
Processing is based on Article 6(1)(f) GDPR from our overriding legitimate interest in direct advertising. You may object to this use of your address data at any time by notifying us. You can find the contact information to exercise the objection in the legal notice (Impressum).
Use of Email Address for Sending Newsletters
We use your email address solely for our own advertising purposes for newsletter distribution, provided you have expressly consented. Processing is based on Article 6(1)(a) GDPR with your consent. You may revoke your consent at any time, without affecting the lawfulness of processing carried out based on the consent before its revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Use of Email Address for Sending Direct Advertising
We use the email address we obtained in connection with the sale of a good or service to send electronic advertising of our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. Providing the email address is required for the conclusion of the contract. Failure to provide it means no contract can be concluded. Processing is based on Article 6(1)(f) GDPR from our overriding legitimate interest in direct advertising. You may object at any time by notifying us. The contact details for exercising the objection are in the Impressum. You can also use the link provided in the promotional email. No costs other than transmission costs at the basic rate will be incurred for this.
Shipping Service Providers
Disclosure of Email Address to Shipping Companies for Notification of Shipping Status
We disclose your email address in the course of contract processing to the shipping company, provided you have expressly agreed to this during the ordering process. The disclosure serves the purpose of informing you by email about the shipping status. Processing is based on Article 6(1)(a) GDPR with your consent. You may revoke the consent at any time by notifying us or the shipping company, without affecting the lawfulness of processing carried out on the basis of consent before its revocation.
Use of an External Merchandise Management System
We use a merchandise management system for order processing as part of order processing services. For this purpose, your personal data collected during the order are transmitted to:
Myfactory International GmbH, Rosenheimer Str. 141 h, 81671 Munich.
Payment Service Providers
Use of PayPal
All PayPal transactions are subject to PayPal’s privacy policy. You can find it at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of PayPal Express
We use on our website the payment service PayPal Express of PayPal (Europe)
S.à.r.l. et Cie, S.C.A. (22‑24 Boulevard Royal, L‑2449, Luxembourg; “PayPal”).
Data processing serves the purpose of offering you payment via PayPal Express. Embedding this payment service requires PayPal to collect, store, and analyze data when the website is accessed (e.g. IP address, device type, operating system, browser type, location of your device). Cookies may also be used. Cookies enable recognizing your browser.
The use of cookies or comparable technologies is based on § 15(3) sentence 1 TMG. Processing of your personal data is based on Article 6(1)(f) GDPR from our overriding legitimate interest in providing a customer‑oriented selection of various payment methods. You have the right, for reasons arising from your particular situation, to object at any time to that processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is based on Article 6(1)(b) GDPR. More information about data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Cookies
Our website uses Cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic sequence of characters that enables the unique identification of the browser when the website is revisited.
Cookies are stored on your computer. Therefore you have full control over the use of cookies. You can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of data contained in them via the technical settings in your browser. Already stored cookies can be deleted at any time. However, please note that in such case you may not be able to use all functions of this website in full.
Under the following links you can find information how to manage (and disable) cookies in the major browsers, among others:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically Necessary Cookies
Unless otherwise specified in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offering more user‑friendly, effective, and secure. Furthermore cookies allow our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these functions it is necessary that the browser be recognized even after navigating between pages.
Use of cookies or comparable technologies is based on § 15(3) sentence 1 TMG. Processing of your personal data is based on Article 6(1)(f) GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user‑friendly and effective design of our offering.
You have the right, for reasons arising from your particular situation, to object at any time to that processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
Advertising Tracking
Use of Google Analytics
We use on our website the web analytics service Google Analytics by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If your habitual residence is in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data. Google Ireland Limited is thus the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.
Data processing serves to analyse this website and its visitors as well as for marketing and advertising purposes. On behalf of the operator of this website, Google will use the information obtained to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. Among other things, the following information may be collected: IP address, date and time of page visit, click path, information about the browser and device you are using, pages visited, referrer URL, location data, purchase activities. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
Google Analytics uses technologies such as cookies, web browser storage, and tracking pixels that allow analysis of your use of the website. The information generated about your use of the website is usually transmitted to and stored on Google servers in the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place inter alia on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, viewable at: https://policies.google.com/privacy/frameworks. Both Google and US governmental authorities may have access to your data. Google may link your data with other data, such as your search history, personal accounts, usage data from other devices, and all other data Google holds about you.
IP anonymization is enabled on this website. This means your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before storage. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
Use of cookies or comparable technologies is based on § 15(3) sentence 1 TMG. Processing of your personal data is based on Article 6(1)(f) GDPR from our overriding legitimate interest in the demand‑oriented and targeted design of the website. You have the right, for reasons arising from your particular situation, to object at any time to that processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) by Google as well as the processing of these data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent device‑crossing data collection and storage by Google Analytics, you can set an opt‑out cookie. Opt‑out cookies prevent future collection of your data when visiting this website. You must perform the opt‑out on all systems and devices used for this to be fully effective. If you delete the opt‑out cookie, requests will again be transmitted to Google. By clicking here, the opt‑out cookie is set: Disable Google Analytics.
More information on terms of use and privacy can be found at https://www.google.com/analytics/terms/de.html and at https://www.google.de/intl/de/policies/ as well as at https://policies.google.com/technologies/cookies?hl=de.
Use of Facebook Pixel
We use on our website the remarketing feature “Custom Audiences” of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “Facebook”).
Facebook Ireland and we are joint controllers ("gemeinsam Verantwortliche") for the collection of your data through the use of the service and the transmission of this data to Facebook. The legal basis is an agreement between us and Facebook Ireland about joint processing of personal data, which defines our respective responsibilities. The agreement is accessible at https://www.facebook.com/legal/controller_addendum. We are, in particular, responsible for fulfilling the information obligations under Articles 13, 14 GDPR, for compliance with the security requirements under Article 32 GDPR in regard to the correct technical implementation and configuration of the service, as well as for the obligations under Articles 33, 34 GDPR, as far as a breach of data protection involves our responsibilities under the joint processing agreement. Facebook Ireland is responsible for enabling the data subject rights under Articles 15‑20 GDPR, for ensuring the security required by Article 32 GDPR with respect to the service, and for complying with the obligations under Articles 33, 34 GDPR insofar as a breach relates to Facebook Ireland’s responsibilities under the joint processing agreement.
The purpose of using this feature is to address visitors of the website with interest‑based advertising on the social network Facebook. For this purpose, the remarketing tag of Facebook has been implemented on the website. Through this tag a direct connection to Facebook’s servers is established when the website is visited. This transmits to Facebook which of our pages you visited. Facebook then associates this information with your personal Facebook user account. When you visit the social network Facebook, you will then be shown personalized, interest‑based Facebook ads.
Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place inter alia on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, accessible at: https://www.facebook.com/legal/EU_data_transfer_addendum.
Use of cookies or comparable technologies is based on § 15(3) sentence 1 TMG. Processing of your personal data is based on Article 6(1)(f) GDPR from our overriding legitimate interest in addressing site visitors with interest‑based advertising. You have the right for reasons arising from your particular situation to object at any time to that processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
You can deactivate the remarketing feature “Custom Audiences” here.
More information on the collection and use of data by Facebook, on your related rights, and privacy protection options can be found in Facebook’s privacy policy at https://www.facebook.com/about/privacy/.
Plug‑ins and Miscellaneous
Use of the Google Tag Manager
We use on our site the Google Tag Manager of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If your habitual residence is in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data. Google Ireland Limited is thus the Google‑affiliated company responsible for processing your data and complying with applicable data protection laws.
This application manages JavaScript tags and HTML tags that are used particularly for implementing tracking and analysis tools. The purpose of the data processing is to tailor and optimize our website appropriately.
The Google Tag Manager itself neither stores cookies nor does it process personal data. However, it enables the triggering of other tags that may collect and process personal data. More details on terms of use and data privacy can be found here.
Data Subject Rights and Retention Period
Duration of Storage
After complete contract performance the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, especially tax and commercial law retention periods, and then deleted after expiration, provided you have not consented to further processing and use.
Rights of the Data Subject
You have the following rights under Articles 15 to 20 GDPR, provided the legal conditions are met: the right of access, correction, deletion, restriction of processing, and data portability.
In addition, under Article 21(1) GDPR you have the right to object to processing based on Article 6(1)(f) GDPR as well as to processing for direct marketing purposes.
Right to Lodge a Complaint with Supervisory Authority
Under Article 77 GDPR you have the right to lodge a complaint with a supervisory authority if you believe that processing of your personal data does not comply with the law.
Right to Object
If the personal data processing described here is based on our legitimate interest under Article 6(1)(f) GDPR, you have the right to object at any time, for reasons arising from your particular situation, to that processing of personal data concerning you with effect for the future.
After an objection is made, processing of the affected data will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.
If the personal data processing is for direct advertising purposes, you may object to that processing at any time by notifying us. After a successful objection, we will discontinue processing of the affected data for the purpose of direct advertising.
last updated: 27 October 2020
